PRIVACY POLICY
1. SCOPE OF THIS PRIVACY POLICY
This Privacy Policy applies to natural persons whose personal data is processed by Credit Glorious Property Holdings Ltd, a company registered in England and Wales under company number 13371479, with its registered office at:
9-10, Staple Inn, 2nd Floor, London, England, WC1V 7QH
(hereinafter referred to as "Credit Glorious").
For any questions or complaints regarding this Privacy Policy, you may contact us at info@cgph.info.
Credit Glorious complies with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and ensures the confidentiality and security of your personal data.
References to “we” or “us” in this Privacy Policy refer to Credit Glorious and its group companies. References to “you” or “your” refer to clients, prospective clients, affiliates, agents, beneficial owners, and other representatives.
2. CATEGORIES OF PERSONAL DATA
Credit Glorious may collect and process the following categories of personal data:
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Personal Identification Details: Name, civil status, identity documents, nationality, place and date of birth, signature.
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Professional Information: Email address, phone number, postal address, job title.
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Legal and Corporate Data: Information related to power of attorney, board membership, or representation of corporate clients.
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Marketing and Communication Data: Preferences regarding marketing communications, interaction with our emails and website.
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Special Categories of Data: Information collected for compliance purposes, such as politically exposed person (PEP) status, beneficial owner information, certificates of incorporation, and publicly available records (e.g., news articles).
3. LEGAL BASIS FOR PROCESSING PERSONAL DATA
We process your personal data for the following purposes:
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Contractual Obligations: To provide agreed-upon services (e.g., client management, contract execution).
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Legitimate Interests: To improve our services, conduct analytics, handle inquiries, and assess financial capabilities.
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Legal and Regulatory Compliance: To comply with due diligence obligations, anti-money laundering laws, and international sanctions.
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Marketing and Business Development: We may process your data for marketing purposes, including sending promotional emails, newsletters, or special offers.
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Consent-Based Processing: For specific activities such as direct marketing campaigns where explicit consent is required. Consent can be withdrawn at any time by contacting us at info@cgph.info.
4. DATA RETENTION POLICY
We retain your personal data for as long as necessary for the purposes it was collected, or as required by law:
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Accounting Data: Up to 10 years after the end of the contractual relationship.
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KYC and Supporting Documents: Up to 10 years after the relationship ends.
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Marketing Data: Retained until consent is withdrawn or up to 5 years after the last interaction.
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Website Interaction Data: Retained for up to 24 months for analytics and service improvements.
5. DATA SHARING WITHIN CREDIT GLORIOUS AND THIRD PARTIES
Your personal data may be shared within the Credit Glorious group of companies to provide you with a seamless experience and access to all group services.
Additionally, we may share your data with trusted third-party providers for operational and marketing purposes, including but not limited to:
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Marketing Platforms: Google, Google Analytics, Facebook, LinkedIn, Mailchimp.
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Payment Platforms: PayPal, Stripe.
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Customer Relationship Management (CRM): HubSpot, secured with two-factor authentication.
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IT and Cloud Services: Microsoft Azure, AWS, Google Cloud.
These third parties process data on our behalf under strict confidentiality and data protection agreements. We may also share personal data with partners and affiliates for joint marketing initiatives, always ensuring compliance with applicable laws.
We may transfer your data outside the United Kingdom when necessary, ensuring appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or UK GDPR adequacy decisions.
6. DATA SECURITY MEASURES
We implement reasonable measures to ensure the security of your personal data, including:
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Two-Factor Authentication: Securing access to sensitive data within our CRM systems.
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Access Controls: Limiting data access to authorized personnel only.
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Data Encryption: Encrypting personal data in transit and at rest.
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Regular Security Audits: Conducting periodic reviews to prevent unauthorized access, disclosure, or alteration of data.
7. DATA SUBJECTS’ RIGHTS
You have the following rights regarding your personal data:
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Access: Request a copy of your personal data.
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Rectification: Request corrections to inaccurate or incomplete data.
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Erasure: Request deletion of your data, subject to legal limitations.
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Restriction: Request limitations on processing in specific circumstances.
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Portability: Request transfer of your data to another provider.
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Objection: Object to processing, particularly for direct marketing purposes.
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Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise your rights, contact us at info@cgph.info. We may request proof of identity before processing requests.
8. DATA PROCESSING FOR MARKETING PURPOSES
We process your data for marketing purposes, including:
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Sending newsletters, updates, and promotional offers.
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Personalizing marketing content based on user behavior and preferences.
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Profiling and analytics: We analyze engagement with emails, ads, and website visits to improve our marketing efforts.
We may also send marketing communications on behalf of partner companies or third parties who have authorized us. You can opt out at any time by clicking the "unsubscribe" link in our emails or contacting info@cgph.info.
9. AMENDMENTS TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect legal or operational changes. The revised version will indicate the effective date and be published on our website.
Effective Date: 04 February 2025
10. APPLICABLE LAW AND JURISDICTION
This Privacy Policy is governed by the laws of England and Wales, and any disputes arising from it shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For further information or any concerns regarding your personal data, contact:
Credit Glorious Property Holdings Ltd
9-10, Staple Inn, 2nd Floor, London, England, WC1V 7QH
Email: info@cgph.info